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How Can We Keep An Eye On Our Aging Loved Ones Without Spying?

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“Families would tell us that their aging mother didn’t want to be on a nanny cam, and honestly they didn’t want to watch their mom on a nanny cam! But they did want to know that their mom was okay. “

John Robertson, CEO, HomeExcept

About The Episode

Nobody wants to be spied on! But we do want to know our loved one is okay. So John Robertson and his team at HomeExcept spoke with Francis and Taylor about how they are helping families have peace of mind without being invasive to their aging parents.

Join us to learn:

  • How machine learning can be applied to better aging
  • What it looks like to have information without spying
  • How it helps older adults feel safer aging at home

Sponsored By

Serenity Engage is a HIPAA-compliant conversation platform that increases move-ins, streamlines communications, and reduces risk for senior care providers. And because better communication means less litigation, ask us how to get a 10% insurance premium discount for using Serenity. Learn more at www.serenityengage.com.


Free eBook on Collaborative Care

And if you want to build trusted relationships with the families of your residents that increases satisfaction scores, lowers cost of care delivery, and drives revenue, download the ebook below to get started.

The Mavericks worked with a cross-section of roles in senior care to create a 14-Day Communication Plan to build trusted relationships between staff and families. These relationships are proving to:

  • Improve resident/patient well-being
  • Increase family satisfaction
  • Increase staff job satisfaction, decreasing turnover
  • Increase move-ins and referrals

Download eBook now!


Mavericks MugP.S. Ready to get your Mavericks coffee mug? Share with us what your favorite idea from either this conversation or your own ideas and experience about how we can support our older population right now. Email or post the answer on our social media and your Mavericks coffee mug will be in the mail.

If you like this episode, please subscribe! Tell us what you think, and what you’d like to see changed in senior care.

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We’re all about challenging the status quo here at Maverick’s Headquarters! Welcome to the Challenging The Way We Age podcast by the Mavericks of Senior Living. We are two innovators and entrepreneurs who have huge hearts and passion for our older adults. And we see all kinds of opportunities to improve today’s system and create hope for the way we age. We tackle hard topics with the goal of creating conversation and generating curiosity and ingenuity to solve these problems.

Want to join the Maverick Movement? Have a story on how you or your team are fostering ingenuity. Share it with us and check out our other episodes to light your innovation fire. Don’t forget to subscribe for more great interviews.

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Mavericks of Senior Living is sponsored by Serenity Engage, Inc. and Assured Assisted Living. This episode was produced by Katherine Wells, Francis LeGasse and Taylor Hulett.   You can subscribe to Mavericks for Senior Living on Apple Podcasts, Google Play or Stitcher. You can also find us on TwitterFacebook, or via email at ignitehope@mavericksofseniorliving.

Here’s where you can learn more about the people and ideas in this episode:

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