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Can You Have Engaged Residents Without Engaged Staff?

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About The Episode

There’s a lot of talk about engagement in the senior care industry. Engagement is often called Life Enrichment or Activities in senior living communities. Exercising mental and emotional health is undoubtedly of enormous significance in the overall wellbeing of any human.

So, why then, does “Activities” often have a lower budget with fewer resources than other senior care departments?

We had a great discussion about elevating quality of life through engagement with the dynamic Sara Kyle, PhD and Kelly Stranburg of LE3 Solutions. They also share three key elements to improve daily life for both residents and staff. After all, it is an ecosystem and it is necessary to collaborate and work together.

  • Focus on movement, creative curiosities, address grief and emotions of the past year
  • Role of families will continue to grow figure out how to embrace and partner with family members
  • Technology kept many families together during the pandemic.

LE3 Solutions is a strategic consulting firm supporting operators/providers and vendors in the senior living space and beyond with the objective to elevate engagement and well-being for residents and staff as well as those choosing to age in place and their caregivers.


Sponsored By

Serenity Engage is a HIPAA-compliant conversation platform that increases move-ins, streamlines communications, and reduces risk for senior care providers. And because better communication means less litigation, ask us how to get a 10% insurance premium discount for using Serenity. Learn more at www.serenityengage.com.


Free eBook on Collaborative Care

And if you want to build trusted relationships with the families of your residents that increases satisfaction scores, lowers cost of care delivery, and drives revenue, download the ebook below to get started.

The Mavericks worked with a cross-section of roles in senior care to create a 14-Day Communication Plan to build trusted relationships between staff and families. These relationships are proving to:

  • Improve resident/patient well-being
  • Increase family satisfaction
  • Increase staff job satisfaction, decreasing turnover
  • Increase move-ins and referrals

Download eBook now!


Mavericks MugP.S. Ready to get your Mavericks coffee mug? Share with us what your favorite idea from either this conversation or your own ideas and experience about how we can support our older population right now. Email or post the answer on our social media and your Mavericks coffee mug will be in the mail.

If you like this episode, please subscribe! Tell us what you think, and what you’d like to see changed in senior care.

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We’re all about challenging the status quo here at Maverick’s Headquarters! Welcome to the Challenging The Way We Age podcast by the Mavericks of Senior Living. We are two innovators and entrepreneurs who have huge hearts and passion for our older adults. And we see all kinds of opportunities to improve today’s system and create hope for the way we age. We tackle hard topics with the goal of creating conversation and generating curiosity and ingenuity to solve these problems.

Want to join the Maverick Movement? Have a story on how you or your team are fostering ingenuity. Share it with us and check out our other episodes to light your innovation fire. Don’t forget to subscribe for more great interviews.

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Mavericks of Senior Living is sponsored by Serenity Engage, Inc. and Assured Assisted Living. This episode was produced by Katherine Wells, Francis LeGasse and Taylor Hulett.   You can subscribe to Mavericks for Senior Living on Apple Podcasts, Google Play or Stitcher. You can also find us on TwitterFacebook, or via email at ignitehope@mavericksofseniorliving.

Here’s where you can learn more about the people and ideas in this episode:

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