“When I help people through the journey of downsizing or moving, I bring with me the stories my grandmother shared when we helped her through it. We spend some time talking about the emotional value of things as well as the financial value, and understand what they want to make space for in their future.”Theresa L Cashman, Owner, TLC Clearing Space
About The Episode
Theresa shares the story of her grandmother who would talk about how all nine of her siblings gave up their Christmas gifts during the Great Depression so that she could get a pair of glasses. This is the inspiration behind Theresa’s dedication for helping people create a great moving experience, especially when downsizing after many years or moving into senior living, so they have space to design a new way forward.
Join us to learn:
- How TLC Clearing Space works
- Why it matters to have the right company helping during this often emotional time
- Who can benefit from having a compassionate, caring third party involved in the process
Serenity Engage is a HIPAA-compliant conversation platform that increases move-ins, streamlines communications, and reduces risk for senior care providers. And because better communication means less litigation, ask us how to get a 10% insurance premium discount for using Serenity. Learn more at www.serenityengage.com.
Free eBook on Collaborative Care
And if you want to build trusted relationships with the families of your residents that increases satisfaction scores, lowers cost of care delivery, and drives revenue, download the ebook below to get started.
The Mavericks worked with a cross-section of roles in senior care to create a 14-Day Communication Plan to build trusted relationships between staff and families. These relationships are proving to:
- Improve resident/patient well-being
- Increase family satisfaction
- Increase staff job satisfaction, decreasing turnover
- Increase move-ins and referrals
P.S. Ready to get your Mavericks coffee mug? Share with us what your favorite idea from either this conversation or your own ideas and experience about how we can support our older population right now. Email or post the answer on our social media and your Mavericks coffee mug will be in the mail.
We’re all about challenging the status quo here at Maverick’s Headquarters! Welcome to the Challenging The Way We Age podcast by the Mavericks of Senior Living. We are two innovators and entrepreneurs who have huge hearts and passion for our older adults. And we see all kinds of opportunities to improve today’s system and create hope for the way we age. We tackle hard topics with the goal of creating conversation and generating curiosity and ingenuity to solve these problems.
Want to join the Maverick Movement? Have a story on how you or your team are fostering ingenuity. Share it with us and check out our other episodes to light your innovation fire. Don’t forget to subscribe for more great interviews.
Mavericks of Senior Living is sponsored by Serenity Engage, Inc. and Assured Assisted Living. This episode was produced by Katherine Wells, Francis LeGasse and Taylor Hulett. You can subscribe to Mavericks for Senior Living on Apple Podcasts, Google Play or Stitcher. You can also find us on Twitter, Facebook, or via email at ignitehope@mavericksofseniorliving.
Here’s where you can learn more about the people and ideas in this episode:
- Theresa L Cashman, Owner, TLC Clearing Space
- Francis LeGasse, Chief Curiosity Maverick, and CEO of Assured Assisted Living, Sevens Residential Care, Sevens Home Care
- Katherine Wells, Chief Inspiration Maverick at Mavericks of Senior Living, and CEO of Serenity Engage
- Taylor Hulett, Chief Ingenuity Maverick at Mavericks of Senior Living, and Director of Customer Success at Serenity Engage